Processing Time
Orders paid before 12:00 (noon) CET are processed the same business day.
Orders placed after 12:00 (noon) CET are processed the next business day.
Typical handling time: 1–3 business days.
Shipping Regions
We currently offer free shipping to:
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Austria
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Belgium
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Netherlands
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Portugal
Shipping Methods & Estimated Transit Time
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Standard tracked shipping: 3–7 business days
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Free tracked shipping (where available): 5 – 15 business days
Delivery times may vary by destination.
Shipping Costs
All orders ship free of charge — no minimum spend.
For lost or damaged parcels, a carrier claim is required before issuing a refund or replacement.
For high-value orders, we recommend selecting insured shipping (at no extra cost) if available at checkout.
Order Tracking
Once dispatched, you will receive a tracking number by email.
Tracking links provide real-time updates from the carrier.
Important Notes
Transit times start from the date of dispatch, not the order date.
